Privacy Policy

Initrode's privacy policy explains how we collect, use, and protect your personal information.

Last Updated: 01 AUG 2024

1. Introduction

At Initrode, we are committed to safeguarding the privacy and protecting the personal information of our business clients and their representatives. This Privacy Policy outlines our practices concerning the collection, use, disclosure, and protection of data when you interact with our website or utilize our B2B services. We adhere to industry best practices and applicable data protection regulations to ensure the security and confidentiality of your information.

2. Information We Collect

In the course of our B2B operations, we may collect the following types of information:

  • Business Contact Information: This may include, but is not limited to, your name, business email address, phone number, job title, and company name.
  • Company Information: Details about your organization that you share with us.
  • Log Data and Device Information: Information about the devices and browsers used to access our website, IP addresses, and interaction with our website.
  • Usage Data: Information about how you and your organization use our services and website.

We collect this information through various channels, including when you visit our website, create a business account, use our B2B services, communicate with us, or participate in business surveys or promotional events.

3. How We Use Your Information

We use the collected information for legitimate business purposes, including:

  • Providing and maintaining our B2B services
  • Improving and personalizing user experience for business clients
  • Communicating with you about our services, updates, and promotional offers relevant to your business
  • Analyzing usage patterns to enhance our website and B2B services
  • Preventing fraud and ensuring the security of our platform
  • Complying with legal obligations and enforcing our terms of service

We process your data based on one or more of the following legal grounds:

  • Performance of a contract with your business
  • Our legitimate business interests
  • Your consent, where applicable
  • Compliance with legal obligations

4. Data Sharing and Disclosure

Initrode does not sell your business information. We may share your information with:

  • Service providers who assist us in operating our business (subject to confidentiality agreements)
  • Legal and regulatory authorities, when required by law
  • Potential buyers or investors, in the event of a business transaction (e.g., merger or acquisition)

Any third parties with whom we share your data are contractually obligated to process this information only on our instructions and in compliance with this Privacy Policy.

5. Data Security

We implement robust technical and organizational measures to protect your business information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and penetration testing
  • Access controls and authentication procedures
  • Employee training on data protection and privacy

While we strive to use commercially acceptable means to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

6. Your Rights

Depending on your location and applicable laws, you or your business may have certain rights regarding the information we hold. These may include the right to:

  • Access the information we hold about you or your business
  • Correct inaccurate or incomplete data
  • Request deletion of your business's data
  • Object to or restrict certain processing activities
  • Data portability

To exercise these rights, please contact us using the information provided in the "Contact Us" section. We will respond to your request in accordance with applicable data protection laws.

7. Retention of Data

We retain your business information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law, or specified in our contract with your business.

8. Changes to This Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us using the information in the footer below.

We are committed to working with you to obtain a fair and rapid resolution of any complaints or disputes about privacy.

By using our website and B2B services, you acknowledge that you have read and understood this Privacy Policy and that you have the authority to agree to it on behalf of your business.